FLIO privacy

Privacy policy

This policy explains how Studio Squash, trading as FLIO, handles personal information when you visit fliostand.com, place an order or contact us.

Who is responsible

The data controller is Studio Squash (FLIO), Spanjaardstraat 23, 3025 TG Rotterdam, Netherlands. For privacy questions or requests, please use our Contact page.

Information we use

Details you provide when ordering or contacting us, such as your name, email address, delivery and billing address, telephone number and order information.
Technical and usage information needed to operate and secure the site, such as device, browser, cookie and approximate location information.
Newsletter preferences and other communications where you have chosen to receive them.

Why we use it

We use this information to process and deliver orders, take payments, prevent fraud and abuse, provide support, respond to requests, improve the store, send marketing communications where you have consented, and meet accounting and legal obligations.

Shopify and service providers

Our store is hosted by Shopify. We share information only with Shopify and providers that help us operate the store, such as payment, delivery, customer-support, email and analytics providers, and only as needed for those purposes. We do not sell your personal information.

Cookies and similar technologies

Necessary cookies help the store work, keep the cart available and protect checkout. Optional analytics or marketing cookies are used only where permitted and according to the choices available in the store's cookie controls. You can also manage cookies through your browser.

Retention and your rights

We keep information only for as long as needed for the purposes above, including legal, tax and accounting requirements. Depending on your location, you may request access, correction, deletion, restriction, portability or objection, or withdraw consent for future processing. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

International transfers

Some service providers may process information outside the European Economic Area. Where required, we use an appropriate legal transfer mechanism and safeguards.

Changes

We may update this policy when our services or legal obligations change. The latest version will always be posted here.

Last updated: 12 August 2026